Docs & Help

Everything you need to get started

Setup guides, how Pixel Tracker works, and the questions merchants ask most.

How Pixel Tracker works

A short tour of the architecture: what runs on your store, what runs on ours, and why it stays fast.

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Setup guide

From install to first report in under five minutes. Includes verification steps.

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Frequently asked questions

Cookies, GDPR, pricing, exports, and the things merchants ask before installing.

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Reading your reports

What each report means, what to look at first, and what to ignore.

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How Pixel Tracker works

The whole thing runs in four steps. No cookies, no personal data, no third-party sharing.

  1. 01

    Install the app

    One click from the Shopify App Store. Pixel Tracker adds a small script to your storefront that loads asynchronously.

  2. 02

    Visitors browse normally

    The script records page views, clicks, and scroll depth. Never any personal data or identifiers.

  3. 03

    Events stream to your dashboard

    We aggregate events on our side and surface them in a real-time dashboard you can log in to from anywhere.

  4. 04

    You make decisions

    See which pages convert, which products get attention, and where visitors drop off, then act on it.

Setup guide

From install to first report in under five minutes.

  1. 1

    Install from the Shopify App Store

    Search "Pixel Tracker by Appnary" or follow the link from your dashboard. Approve the standard permissions.

  2. 2

    Confirm the storefront script

    Open your storefront, view source, and confirm appnary-pix.js is loaded. It will only run on your domain.

  3. 3

    Open the dashboard

    Visit the dashboard link in your Shopify admin. You should see live visitors within the first minute.

  4. 4

    Bookmark the heatmaps

    Heatmaps build up over 24 hours. Once you have data, bookmark them. They're the fastest way to spot issues.

Frequently asked questions

Does Pixel Tracker slow down my Shopify store?
No. The tracking script is asynchronous and adds under 10KB. Most Lighthouse audits show no measurable impact on store speed.
Does it use cookies?
No. Pixel Tracker is built around aggregate, cookieless analytics. We don't set any cookies or local storage that identifies a visitor.
Is it GDPR and CCPA compliant?
Yes. Because we don't collect personal data, most jurisdictions don't require a consent banner for our analytics. We never share data with third parties.
How much does it cost?
$4.99 per month, flat. There are no usage tiers, no per-visitor fees, and no surprise upcharges.
Can I try it before paying?
Yes. There's a 14-day free trial with full access. No credit card required at install.
Can I export my data?
Yes. From any report, click Export to download a CSV or JSON file. Exports include the same fields shown in the dashboard.
Will it conflict with Google Analytics or Meta Pixel?
No. Pixel Tracker runs alongside other analytics tools. They're completely independent.
How do I uninstall it?
Remove the app from your Shopify admin like any other app. The storefront script is removed automatically and data is purged after 30 days.

Reading your reports

What each report shows and what to look at first.

Live dashboard

Active visitors, top pages in the last hour, and where they came from. Use this when you want a quick pulse on the store right now.

Visitor report

Sessions, page views, and bounce rate over time. The single best report for spotting trends and seasonality.

Heatmaps

Click and scroll maps on product and collection pages. Look for the sections people skip and the buttons they don't see.

Conversion funnel

From landing page through to purchase. The biggest drop-off is the page you need to fix first.

Product performance

Which products get the most views and which convert best. Surfaces hidden winners and quiet losers.

Still have questions?

Contact support →